#nuanMessagingFrame {
  position: fixed;
  z-index: 999999;
}

.nuance-chat-button {
  cursor: pointer;
  display: -webkit-box;
  display: -ms-flexbox;
  display: flex;
  -webkit-box-align: center;
      -ms-flex-align: center;
          align-items: center;
  -webkit-box-pack: center;
      -ms-flex-pack: center;
          justify-content: center;
  color: white;
  position: absolute;
  -webkit-transition: opacity 250ms ease-out, -webkit-transform 250ms ease-out, -webkit-box-shadow 250ms ease-out;
  transition: opacity 250ms ease-out, -webkit-transform 250ms ease-out, -webkit-box-shadow 250ms ease-out;
  transition: transform 250ms ease-out, opacity 250ms ease-out, box-shadow 250ms ease-out;
  transition: transform 250ms ease-out, opacity 250ms ease-out, box-shadow 250ms ease-out, -webkit-transform 250ms ease-out, -webkit-box-shadow 250ms ease-out;
  border-radius: 50%;
  background-repeat: no-repeat;
  background-size: 100% 100%;
  background-attachment: fixed;
  z-index: -1;
  outline: none;
}

/*
.nuance-chat-button.ready, .nuance-chat-button.disabled {
    background: #183850; /* Old browsers * /
    background: -moz-linear-gradient(top,  #183850 0, #183850 25%, #192c46 50%, #22254c 75%, #22254c 100%); /* FF3.6-15 * /
    background: -webkit-linear-gradient(top,  #183850 0,#183850 25%,#192c46 50%,#22254c 75%,#22254c 100%); /* Chrome10-25,Safari5.1-6 * /
    background: linear-gradient(to bottom,  #183850 0,#183850 25%,#192c46 50%,#22254c 75%,#22254c 100%); /* W3C, IE10+, FF16+, Chrome26+, Opera12+, Safari7+ * /
    filter: progid:DXImageTransform.Microsoft.gradient( startColorstr='#183850', endColorstr='#22254c',GradientType=0 ); /* IE6-9 * /
}
*/
.nuance-chat-button.ready, .nuance-chat-button.disabled, .nuance-chat-button.minimized {
  background: #237ACD;
}

.nuance-chat-button.animate {
  -webkit-transform: translateY(70px);
          transform: translateY(70px);
  opacity: 0;
}

.nuance-chat-button.animate.enter {
  -webkit-transform: translateY(0);
          transform: translateY(0);
  opacity: 1;
  -webkit-box-shadow: 0px 1px 3px rgba(0, 0, 0, 0.12), 0px 1px 2px rgba(0, 0, 0, 0.14);
          box-shadow: 0px 1px 3px rgba(0, 0, 0, 0.12), 0px 1px 2px rgba(0, 0, 0, 0.14);
}

/*
.nuance-chat-button.animate {
    opacity: 0;
}

.nuance-chat-button.animate.enter {
    opacity: 1 !important;
}
*/
/*
.nuance-chat-button.animate span {
    opacity: 0;

}

.nuance-chat-button.animate.enter span {

}
*/
.nuance-chat-button .chat-icon {
  display: inline-block;
  width: 21px;
  height: 21px;
  -webkit-box-shadow: inset 0 0 0 32px;
          box-shadow: inset 0 0 0 32px;
  border-radius: 50%;
  margin: 1px 1px 2px 2px;
  position: relative;
  /*  -webkit-animation: chatstater 500ms forwards;
   animation: chatstater 500ms forwards; */
}

.nuance-chat-button .chat-close {
  width: 30px;
  height: 30px;
  margin: 2px;
  -webkit-transform: rotate(45deg);
          transform: rotate(45deg);
  display: inline-block;
  position: relative;
  /*  -webkit-animation: chatstated 500ms forwards;
   animation: chatstated 500ms forwards; */
}

.nuance-chat-button .chat-minimize {
  display: inline-block;
  position: relative;
  width: 12px;
  height: 20px;
  margin: 7px 11px;
  -webkit-transform: rotate(-90deg);
  transform: rotate(-90deg);
}

@-webkit-keyframes chatstater {
  from {
    opacity: 0;
    -webkit-transform: rotate(90deg);
            transform: rotate(90deg);
  }
  to {
    opacity: 1;
    -webkit-transform: rotate(0deg);
            transform: rotate(0deg);
  }
}

@keyframes chatstater {
  from {
    opacity: 0;
    -webkit-transform: rotate(90deg);
            transform: rotate(90deg);
  }
  to {
    opacity: 1;
    -webkit-transform: rotate(0deg);
            transform: rotate(0deg);
  }
}
@-webkit-keyframes chatstated {
  from {
    opacity: 0;
    -webkit-transform: rotate(135deg);
            transform: rotate(135deg);
  }
  to {
    opacity: 1;
    -webkit-transform: rotate(45deg);
            transform: rotate(45deg);
  }
}
@keyframes chatstated {
  from {
    opacity: 0;
    -webkit-transform: rotate(135deg);
            transform: rotate(135deg);
  }
  to {
    opacity: 1;
    -webkit-transform: rotate(45deg);
            transform: rotate(45deg);
  }
}
.nuance-chat-button .chat-icon:after, .nuance-chat-button .chat-icon:before, .nuance-chat-button .chat-close:after, .nuance-chat-button .chat-close:before,
.nuance-chat-button .chat-minimize:after, .nuance-chat-button .chat-minimize:before {
  content: "";
  pointer-events: none;
}

.nuance-chat-button .chat-icon:after, .nuance-chat-button .chat-icon:before {
  position: absolute;
  width: 0;
  height: 0;
  border: 5px solid transparent;
  border-top: 10px solid;
  -webkit-transform: rotate(50deg);
  transform: rotate(50deg);
  left: -5px;
  top: 10px;
}

.nuance-chat-button .chat-close:before {
  width: 20px;
  height: 2px;
}

.nuance-chat-button .chat-close:after {
  width: 2px;
  height: 20px;
}

.nuance-chat-button .chat-close:before, .nuance-chat-button .chat-close:after {
  position: absolute;
  left: 50%;
  top: 50%;
  -webkit-transform: translate(-50%, -50%);
  transform: translate(-50%, -50%);
  -webkit-box-shadow: inset 0 0 0 32px;
          box-shadow: inset 0 0 0 32px;
}

.nuance-chat-button .chat-minimize:before, .nuance-chat-button .chat-minimize:after {
  width: 14px;
  height: 2px;
  position: absolute;
  top: 0;
  bottom: 0;
  margin: auto 0;
  right: 2px;
  -webkit-box-shadow: inset 0 0 0 32px;
          box-shadow: inset 0 0 0 32px;
  -webkit-transform-origin: right;
  transform-origin: right;
}

.nuance-chat-button .chat-minimize:before {
  -webkit-transform: rotate(45deg);
  transform: rotate(45deg);
}

.nuance-chat-button .chat-minimize:after {
  -webkit-transform: rotate(-45deg);
  transform: rotate(-45deg);
}

.nuan-flyin-opener {
  background-color: #fff;
  border-radius: 12px;
  bottom: 0;
  -webkit-box-shadow: 0 1pt 12pt rgba(0, 0, 0, 0.15);
          box-shadow: 0 1pt 12pt rgba(0, 0, 0, 0.15);
  display: -webkit-box;
  display: -ms-flexbox;
  display: flex;
  -webkit-box-orient: vertical;
  -webkit-box-direction: normal;
      -ms-flex-direction: column;
          flex-direction: column;
  font-family: Helvetica, Arial, sans-serif;
  position: fixed;
  width: 360px;
  -webkit-transition: all 1s linear;
  transition: all 1s linear;
  opacity: 0;
}

#nuance-fab-container .aria-reader,
.nuance-chat-button .aria-reader {
  font-size: 0;
  width: 0px;
  height: 0px;
}

@media (min-width: 320px) and (max-width: 480px) {
  .nuan-flyin-opener {
    width: 300px;
  }
}
.nuan-flyin-opener .flyinOpenerContainer {
  -webkit-box-shadow: 0 -5px 20px 1px rgba(0, 0, 0, 0.03) inset;
          box-shadow: 0 -5px 20px 1px rgba(0, 0, 0, 0.03) inset;
  display: -webkit-box;
  display: -ms-flexbox;
  display: flex;
  -webkit-box-align: center;
      -ms-flex-align: center;
          align-items: center;
  padding-top: 12px;
  -webkit-transition: opacity 1s linear;
  transition: opacity 1s linear;
}

.flyinOpenerContainer:last-child {
  padding-bottom: 12px;
}

.flyinOpenerContainer.animate {
  opacity: 0;
}

.nuan-flyin-opener.enter, .flyinOpenerContainer.enter {
  opacity: 1;
  right: 10px;
  bottom: 120px;
}

.nuan-flyin-opener .flyInMsgAwatarCont {
  padding-left: 14px;
}

.nuan-flyin-opener .flyInMsgAwatar {
  position: relative;
  border: 0.5pt solid rgba(0, 0, 0, 0.1);
  border-radius: 50%;
}

.flyin-bubble-msg-container {
  margin-right: 10px;
  -webkit-box-flex: 2;
      -ms-flex-positive: 2;
          flex-grow: 2;
  margin-left: 10px;
}

.flyInHeader {
  color: rgba(0, 0, 0, 0.5);
  font-size: 8pt;
  margin-bottom: 4px;
  margin-left: 12px;
  margin-top: 10px;
  max-width: 260px;
}

.flyin-bubble-text {
  background-color: #79C7C5;
  border-radius: 1.3em;
  color: rgb(0, 0, 0);
  display: inline-block;
  font-size: 11pt;
  padding: 8px 12px;
  text-align: left;
  word-wrap: break-word;
  height: 100%;
}

.nuan-flyin-opener .closeBtnCont {
  position: absolute;
  right: 12px;
  top: 6px;
}

.flyin-close-btn {
  -webkit-box-align: center;
      -ms-flex-align: center;
          align-items: center;
  background-color: rgba(0, 0, 0, 0.1);
  border-radius: 50%;
  cursor: pointer;
  display: -webkit-box;
  display: -ms-flexbox;
  display: flex;
  height: 18pt;
  -webkit-box-pack: center;
      -ms-flex-pack: center;
          justify-content: center;
  outline: none;
  width: 18pt;
}

.flyin-widget {
  border-top: 1px solid rgba(128, 128, 128, 0.1490196078);
}

.nuance-chat-button .badge {
  background: radial-gradient(5px -9px, circle, white 8%, #cc2311 26px);
  background: -webkit-radial-gradient(5px -9px, circle, white 8%, #cc2311 26px);
  background-color: #cc2311;
  border: 3px solid white;
  border-radius: 50%;
  width: 20px;
  height: 20px;
  text-align: center;
  padding: 5% 5%;
  position: absolute;
  right: -5.8px;
  top: -9px;
  float: right;
  display: block;
}

.nuance-chat-button .message-count {
  position: relative;
  display: block;
  font: bold 14px/13px Helvetica, Verdana, Tahoma;
  text-align: center;
  margin: 0;
  top: 2px;
}

.nuance-chat-button .badge.bounce {
  -webkit-animation: bounce 1s infinite;
          animation: bounce 1s infinite;
}

@-webkit-keyframes bounce {
  0%, 100%, 20%, 53%, 80% {
    -webkit-transition-timing-function: cubic-bezier(0.215, 0.61, 0.355, 1);
    transition-timing-function: cubic-bezier(0.215, 0.61, 0.355, 1);
    -webkit-transform: translate3d(0, 0, 0);
    transform: translate3d(0, 0, 0);
  }
  40%, 43% {
    -webkit-transition-timing-function: cubic-bezier(0.755, 0.05, 0.855, 0.06);
    transition-timing-function: cubic-bezier(0.755, 0.05, 0.855, 0.06);
    -webkit-transform: translate3d(0, -30px, 0);
    transform: translate3d(0, -30px, 0);
  }
  70% {
    -webkit-transition-timing-function: cubic-bezier(0.755, 0.05, 0.855, 0.06);
    transition-timing-function: cubic-bezier(0.755, 0.05, 0.855, 0.06);
    -webkit-transform: translate3d(0, -15px, 0);
    transform: translate3d(0, -15px, 0);
  }
  90% {
    -webkit-transform: translate3d(0, -4px, 0);
    transform: translate3d(0, -4px, 0);
  }
}

@keyframes bounce {
  0%, 100%, 20%, 53%, 80% {
    -webkit-transition-timing-function: cubic-bezier(0.215, 0.61, 0.355, 1);
    transition-timing-function: cubic-bezier(0.215, 0.61, 0.355, 1);
    -webkit-transform: translate3d(0, 0, 0);
    transform: translate3d(0, 0, 0);
  }
  40%, 43% {
    -webkit-transition-timing-function: cubic-bezier(0.755, 0.05, 0.855, 0.06);
    transition-timing-function: cubic-bezier(0.755, 0.05, 0.855, 0.06);
    -webkit-transform: translate3d(0, -30px, 0);
    transform: translate3d(0, -30px, 0);
  }
  70% {
    -webkit-transition-timing-function: cubic-bezier(0.755, 0.05, 0.855, 0.06);
    transition-timing-function: cubic-bezier(0.755, 0.05, 0.855, 0.06);
    -webkit-transform: translate3d(0, -15px, 0);
    transform: translate3d(0, -15px, 0);
  }
  90% {
    -webkit-transform: translate3d(0, -4px, 0);
    transform: translate3d(0, -4px, 0);
  }
}
/**FAB start **/
#nuance-fab-container * {
  -webkit-box-sizing: border-box;
          box-sizing: border-box;
  font-family: "Source Sans Pro", sans-serif;
  margin: 0;
  padding: 0;
}

#nuance-fab-container {
  -ms-flex-item-align: end;
      align-self: flex-end;
  bottom: 10px;
  display: -webkit-box;
  display: -ms-flexbox;
  display: flex;
  height: 74px;
  max-width: 375px;
  position: fixed;
  right: 15px;
}

#nuance-fab-container .nuance-fab-main {
  width: 175px;
  height: 64px;
  background: rgb(0, 48, 87);
  border-radius: 16px;
  cursor: pointer;
  margin: auto 0;
  outline: 0;
  padding-right: 22px;
  position: relative;
  text-align: right;
  white-space: nowrap;
  z-index: 2;
  color: rgb(255, 255, 255);
  font-size: 18px;
  font-weight: bold;
  line-height: 24px;
  border: unset;
  border-radius: 30px;
}

#nuance-fab-container .nuance-fab-main:focus {
  /* border: 2px solid black; */
  /* left: -2px; */
}

#nuance-fab-container .nuance-fab-main:before {
  background: url("../images/c2c_chat_dt.svg") no-repeat;
  content: "";
  background-size: contain;
  background-repeat: no-repeat;
  background-position: center center;
  display: block;
  height: 40px;
  left: 20px;
  top: 10px;
  position: absolute;
  width: 40px;
}

#nuance-fab-container .nuance-fab-main.fab-init {
  /* animation: 5s fab-load; */
}

#nuance-fab-container .nuance-fab-main.busy-state {
  -webkit-animation: none;
          animation: none;
  background: #b5b5b3 center no-repeat;
  background-image: -webkit-gradient(linear, right top, left top, from(#848383), to(#dcdcdc));
  background-image: linear-gradient(270deg, #848383 0%, #dcdcdc 100%);
  opacity: 0.7;
}

#nuance-fab-container .nuance-fab-main.fab-typing:before {
  background-repeat: none;
  background-size: 130% 100%;
  background-image: url("lotus_typing_white.gif");
}

#nuance-fab-container .nuance-fab-sub {
  -webkit-box-align: center;
      -ms-flex-align: center;
          align-items: center;
  display: -webkit-box;
  display: -ms-flexbox;
  display: flex;
  height: 100%;
  padding-right: 8px;
  overflow: hidden;
}

/* Hide FAB sub buttons on mobile */
@media (max-height: 900px) and (max-width: 500px), (max-width: 900px) and (max-height: 500px), (max-height: 647px) {
  #nuance-fab-container .nuance-fab-sub {
    display: none;
    visibility: none;
  }
}
#nuance-fab-container .nuance-fab-sub button {
  -webkit-box-align: center;
      -ms-flex-align: center;
          align-items: center;
  -webkit-animation: 300ms fab-arrival;
          animation: 300ms fab-arrival;
  background: rgb(0, 48, 87) center/20px no-repeat;
  border: 0;
  border-radius: 24px;
  /* box-shadow: 0 4px 5px 0 rgba(0,0,0,0.14), 0 1px 10px 0 rgba(0,0,0,0.12), 0 2px 4px -1px rgba(0,0,0,0.2); */
  color: #ffffff;
  cursor: pointer;
  display: -webkit-box;
  display: -ms-flexbox;
  display: flex;
  font-family: inherit;
  font-size: 0px;
  font-weight: bold;
  height: 48px;
  margin-right: 8px;
  outline: 0;
  overflow: hidden;
  padding-left: 14px;
  position: relative;
  -webkit-transition: width 0.35s ease-out, -webkit-transform 0.25s ease-out;
  transition: width 0.35s ease-out, -webkit-transform 0.25s ease-out;
  transition: transform 0.25s ease-out, width 0.35s ease-out;
  transition: transform 0.25s ease-out, width 0.35s ease-out, -webkit-transform 0.25s ease-out;
  width: 48px;
  white-space: nowrap;
  border: 2px solid transparent;
}

#nuance-fab-container .nuance-fab-sub button:focus {
  /* border: 2px solid black; */
}

/* #nuance-fab-container .nuance-fab-sub button{
    animation: none;
} */
#nuance-fab-container .nuance-fab-sub button:not(.fab-init):hover,
#nuance-fab-container.fab-expand .nuance-fab-sub button {
  font-size: 16px;
  -webkit-transition: 0s font-size 0.2s, width 0.35s ease;
  transition: 0s font-size 0.2s, width 0.35s ease;
  width: 124px;
}

#nuance-fab-container .nuance-fab-sub button:before {
  background: url("../images/minimize.svg") no-repeat;
  background-size: cover;
  content: "";
  display: block;
  left: -4px;
  top: -1px;
  position: relative;
  height: 25px;
  width: 25px;
  overflow: hidden;
}

#nuance-fab-container .nuance-fab-sub button.nuance-fab-close:before {
  background: url("../images/close.svg") no-repeat;
}

#nuance-fab-container.fab-minimized .nuance-fab-sub button {
  -webkit-animation-duration: 0s;
          animation-duration: 0s;
  -webkit-transform: translateX(300%);
          transform: translateX(300%);
}

#nuance-fab-container .badge {
  background-color: #ac4a49;
  border-radius: 50%;
  width: 25px;
  height: 25px;
  text-align: center;
  position: absolute;
  right: -6px;
  top: -6px;
  display: block;
}

#nuance-fab-container .badge.badge-hidden {
  display: none;
}

#nuance-fab-container .message-count {
  position: relative;
  display: block;
  color: white;
  font: bold 13px Verdana, "sans-serif";
  margin: 0;
  top: 3px;
}

.badge.bounce {
  -webkit-animation: bounce 1s ease-out 3;
          animation: bounce 1s ease-out 3;
}

@keyframes bounce {
  0%, 100%, 20%, 53%, 80% {
    -webkit-transition-timing-function: cubic-bezier(0.215, 0.61, 0.355, 1);
    transition-timing-function: cubic-bezier(0.215, 0.61, 0.355, 1);
    -webkit-transform: translate3d(0, 0, 0);
    transform: translate3d(0, 0, 0);
  }
  40%, 43% {
    -webkit-transition-timing-function: cubic-bezier(0.755, 0.05, 0.855, 0.06);
    transition-timing-function: cubic-bezier(0.755, 0.05, 0.855, 0.06);
    -webkit-transform: translate3d(0, -15px, 0);
    transform: translate3d(0, -15px, 0);
  }
  70% {
    -webkit-transition-timing-function: cubic-bezier(0.755, 0.05, 0.855, 0.06);
    transition-timing-function: cubic-bezier(0.755, 0.05, 0.855, 0.06);
    -webkit-transform: translate3d(0, -8px, 0);
    transform: translate3d(0, -8px, 0);
  }
  90% {
    -webkit-transform: translate3d(0, -4px, 0);
    transform: translate3d(0, -4px, 0);
  }
}
@-webkit-keyframes fab-load {
  0% {
    font-size: 18px;
    width: 148px;
  }
  65% {
    color: #000000;
    font-size: 18px;
    width: 148px;
  }
  66% {
    font-size: 0;
    color: transparent;
  }
  100% {
    width: 64px;
  }
}
@keyframes fab-load {
  0% {
    font-size: 18px;
    width: 148px;
  }
  65% {
    color: #000000;
    font-size: 18px;
    width: 148px;
  }
  66% {
    font-size: 0;
    color: transparent;
  }
  100% {
    width: 64px;
  }
}
@-webkit-keyframes fab-arrival {
  from {
    opacity: 0;
  }
  to {
    opacity: 100%;
  }
  /* from {
      transform: translateX(200%);
      width: 48px;
  }
  1% {
      color: #ffffff;
      font-size: 16px;
  }
  10% {
      transform: translateX(0);
      width: 124px;
  }
  65% {
      color: #ffffff;
      font-size: 16px;
      width: 124px;
  }
  66%{
      color: transparent;
      font-size: 0;
  }
  to {
      width: 48px;
  } */
}
@keyframes fab-arrival {
  from {
    opacity: 0;
  }
  to {
    opacity: 100%;
  }
  /* from {
      transform: translateX(200%);
      width: 48px;
  }
  1% {
      color: #ffffff;
      font-size: 16px;
  }
  10% {
      transform: translateX(0);
      width: 124px;
  }
  65% {
      color: #ffffff;
      font-size: 16px;
      width: 124px;
  }
  66%{
      color: transparent;
      font-size: 0;
  }
  to {
      width: 48px;
  } */
}
/** FAB end **/