A smiling woman opened her delivered prescription package. A smiling woman opened her delivered prescription package.

Getting started with our mail-order pharmacy

At CenterWell Pharmacy®, we’re committed to ensuring your pharmacy care is convenient, easy, and personalized.


Medications mailed safely and on time

When you place an order with CenterWell Pharmacy, we fill it and double-check it for accuracy. Then, we ship your medications safely and securely by mail, so you can:

  • Enjoy the convenience of no more trips to the pharmacy or waiting in lines.
  • Save time and potentially money with a 90-day supply of your prescriptions.
  • Get personalized support from 600+ pharmacists from the comfort of your home.

We also make it easy to track your order and provide refill reminders, so you never forget your medications.

Get started now

Fill Rx online

Fill a new prescription, order refills, check your order status, shop for OTC items and more, 24/7. Activate your account or sign in

Manage Rx on the go

Download our CenterWell Pharmacy app.  Sign in or select “Transfer Rx as guest” from the home screen.

Refill at a retail location

Refill online and pickup in store. Find your location here.

Fill Rx by mail

Have your physician download and complete the order form and mail it to:
CenterWell Pharmacy
P.O. Box 745099
Cincinnati, OH 45274-5099

Give us a call

Call our toll-free automated system 24/7 at 800-379-0092 (TTY: 711).


How long will it take to
receive my first order?

After we receive your prescription from you or your prescriber, here’s what you can expect:

For new prescriptions
or transfers

Your medications will arrive in 7–10 business days.

For prescription

Your medications will arrive in 5–7 business days.

For specialty

We’ll call you to confirm a delivery date and our trusted pharmacy staff will guide you through your treatment plan.


Let's get started

When you sign up, you can start filling a new prescription, transfer prescriptions from other pharmacies and more, right away.

Want to learn more about CenterWell Pharmacy?

Read our Welcome Guide


© 2023 CenterWell Pharmacy

CenterWell Pharmacy complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, ancestry, religion, sex, marital status, gender, gender identity, sexual orientation, age, or disability. We also provide free language interpreter services.  See our full accessibility rights information and language options