Order your over-the-counter products with CenterWell Pharmacy
Humana Healthy Horizons™ in Florida members who are eligible for the over-the-counter (OTC) benefit allowance can order their products at CenterWell Pharmacy™.
Get your OTC catalog
Or, call Member Services at 800-477-6931 (TTY: 711) to request your order form and catalog by mail. Help is available Monday – Friday, 8 a.m. – 8 p.m., Eastern time.
Outside of business hours and on holidays, you can leave a message and a representative will return your call within 1 business day.
Order your products in a few easy steps
- Select your products from the catalog.
- Fill out your order form. To help us process your order faster, please make sure your order cost isn’t higher than your current OTC allowance.
- Place your order. There are 4 ways to order your OTC products:
- Call CenterWell Pharmacy at 800-526-1490 (TTY: 711), Monday through Friday, from 8 a.m. to 6 p.m., Eastern time to place or check your order status. Be sure to have your items selected before calling us.
- Visit a CenterWell Pharmacy retail location with your completed OTC order form, and a pharmacy associate will help you fill your order.
- Fax only your completed order form to 888-778-8384.
- Mail only your completed order form to CenterWell Pharmacy in the provided self-addressed postage-paid envelope to:
10749 Marks Way
Miramar, FL 33025
Need help? Give us a call
CenterWell Pharmacy representatives are available at 800-526-1490 (TTY: 711), Monday through Friday, from 8 a.m. to 6 p.m., Eastern time.
If you’re a Humana member, you can also visit Humana.com for 24/7 access to your claims history, eligibility, Humana’s drug list, physician finder and more.
CenterWell Pharmacy complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, ancestry, sex, sexual orientation, gender, gender identity, ethnicity, marital status, religion, or language. We also provide free language interpreter services. See our full accessibility rights information and language options.
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For information in alternate languages, please select the appropriate plan name link below.
Para obtener información en idiomas distintos, seleccione el enlace del nombre del plan apropiado a continuación.
Pou enfòmasyon nan lòt lang, tanpri chwazi lyen non plan ki apwopriye a anba a.
Pour des renseignements dans une autre langue, veuillez sélectionner le lien du nom du plan approprié ci-dessous.
Per informazioni in lingue alternative, seleziona il link del nome del piano appropriato qui di seguito.
Чтобы получить информацию на других языках, выберите ссылку на соответствующий план медицинского обслуживания ниже.
Humana Medical Plan - Multi-language Interpreter Services and formats
Humana Long-Term Care Plan - Multi-language Interpreter Services and format
Humana Medical Plan Inc. is a Managed Care Plan with a Florida Medicaid Contract.
Humana Healthy Horizons in Florida is a Medicaid product of Humana Medical Plan, Inc.
The benefit information provided is a brief summary, not a complete description of benefits. For more information, contact the Managed Care Plan. Limitations, copayments, and/or restrictions may apply. Benefits, formulary, pharmacy network, premium, and/or copayments/co-insurance may change. Call Florida’s enrollment broker to enroll, disenroll, or ask questions: 1-877-711-3662 (TTY: 711).
Humana Inc. and its subsidiaries comply with all applicable federal civil rights laws and do not discriminate on the basis of race, color, national origin, ancestry, religion, sex, marital status, gender, gender identity, sexual orientation, age, or disability. See our full accessibility rights information and language options.