How to get started with CenterWell Pharmacy

A new CenterWell Pharmacy customer using their cellphone to get started with managing their medications online.

Welcome to CenterWell Pharmacy®. We're glad you're here!

We want to make sure your pharmacy experience is convenient, easy and meets your care needs. You may have questions about what you can do online, so we're here to help you get started with our step-by-step guide.

Set up your account and sign in

Before you sign in, you’ll need to set up your account. If you’re a Humana member, that means activating your Humana profile, which lets you use the same username and password to access Go365®, MyHumana and 

All you’ll need to get started is your member ID card. The registration process is just a few steps!

Humana online profile activation screenshot.

Explore your homepage

Once you sign in, you’ll land on your personal homepage—complete with a list of important “to-dos.” Here, you’ll see if you have prescriptions ready to refill, orders to track, over-the-counter benefits available and much more.

To see everything you can do with CenterWell Pharmacy, check out our account help guides below.

Refill a prescription

We offer 4 easy ways to refill your medication without placing a call.

Sign up for auto refills

Cross 1 more thing off your to-do list! Take advantage of automatic refills.

Transfer a prescription

If you have prescriptions at other pharmacies, you can transfer them to us in just a few steps. Learn how transferring Rx can help you.

Fill a new prescription

On our website or mobile app, we make it easy to start a request. Fill a new Rx with us

Check order status

Track orders from checkout to delivery with real-time updates. Learn the ins and outs of order tracking.

Tell us how to reach you

Let us know how and when to get in touch about orders and more. See why you should set your communication preferences.

Download the mobile app

The CenterWell Pharmacy app lets you manage your Rx orders anytime, anywhere. Read about our app.

Have more questions?

We’re here to help. Check out our frequently asked questions page or live chat with a real human.

Disclaimer: This material is provided for informational use only and should not be construed as medical advice or used in place of consulting a licensed medical professional. You should consult with your doctor to determine what is right for you.


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